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Important Documents
26) I am purchasing insurance. Do I receive an insurance Certificate and Terms & Conditions?
This is your contract with the insurance company. You should ask your shipping company for a copy of the terms & conditions and read them before purchasing insurance.Read more
25) What is the valued inventory?
The valued inventory is pertinent when purchasing all risk or full replacement insurance. The insurance underwrite requires that you declare all items over $500 in the valued inventory prior to processing the insurance policy.Read more
24) Is my passport required? If yes when and why?
Your passport is required at the destination port in India for customs clearance. Indian customs will verify your arrival/departure dates in the last 2 years, that you have not claimed TR benefits in the last 3 years and then endorse your shipment in the passport,Read more
23) What is the Bill of Lading? When can I expect to get it from my shipping company?
The Bill of Lading is a document that establishes the terms of a contract between a shipper and the carrier. It serves as a document of title, a contract of carriage and a receipt for goods. The Bill of Lading is normally issued within a week to 10 days after sailing of your shipment.Read more
22) What is the Household Goods Descriptive Inventory?
The Household Goods Descriptive Inventory (referred to as inventory or packing list) is one of the most important documents in your shipment. It is the official record of the items and quantities of items being shipped by you. It is required for customs clearance and insurance claims if any.Read more
21) Do I need to sign a contract with you if I choose to ship with you?
Yes. The contract clearly states the rates being offered, inclusions, exclusions, and terms & conditions of service.Read more